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The History of the Zamel Group
Lily and Phillip Zamel opened their first store in Cooma, NSW during the year of 1954, when construction of spectacular and vital dams was in full swing as part of the historic Snowy Mountains River Scheme. These were exciting years, as many of the workers on the scheme were brought in from all over the World, giving Lily and Phillip an early opportunity to establish their own jewellery store.

Both Lily and Phillip, along with their first son Adrian, arrived in Cooma, and during the years of living there, their second son Stephen was born. It was then that Lily and Phillip felt that city life would be more beneficial for their two young sons, and after hearing about the growing opportunities in South Australia, they made their move.

In 1960, with the assistance of the South Australian Housing Trust, they opened a jewellery store in the new "satellite" city of Elizabeth, located just north of Adelaide. They also operated a coffee lounge in this area, which necessitated a 20-hour working day.





They survived this pace for 12 months, selling the Celebrity Coffee lounge and opening the Elizabeth Gallery Gift Store instead. Four years later they decided to spread their wings, taking the opportunity to open new jewellery stores in the growing areas of Tea Tree Plaza at Modbury, and Parabanks at Salisbury. This is when the real growth of the company began.

After selling their Gift Store in Elizabeth, Lily and Phillip decided to concentrate on selling only fine jewellery, and the company grew as a truly genuine jewellery business selling diamonds, gold, silver, precious stones and watches.

Phillip who is a qualified Watchmaker, started to travel the world looking for and finding new and exciting jewellery ideas and products. Meanwhile Adrian had become a qualified manufacturing Jeweller and Stephen had joined the business as a retail apprentice. By this time their third son Mark had been born in Elizabeth.

During these years of growth, Zamel's opened a store in Grenfell Street in the City, and not long after moved to the heart of the central business district in Rundle Mall. It was at this time that Joe Kertesz joined the company as Secretary/Administrator.

With the company operating very successfully in Adelaide, the Zamel Family decided to look for other areas in which to expand, the first being Perth in 1988.

There are now 24 very successful stores in Western Australia, and following their move into Victoria in 1990, this State now has a total of 23 well established stores.

September '98 saw the Zamel Group expand yet again into another Australia State… this time Tasmania… with 3 stores in Hobart, at Eastland, Northgate and Centrepoint Shopping Centre.

In March 1999, the company opened its first store in Canberra A.C.T. located at Woden Plaza. There are now 5 Zamel's stores in Canberra.

This means that now, Zamel's has nearly 70 stores nationally, with more on the drawing board…and we are constantly looking to not only grow our business, but to also further improve our product range, superior customer service and our image as a reliable, trustworthy family organization.

Mission Statement
 
To be the leading retail jeweller in Australia.
To provide quality merchandise at an affordable price.
To give superior service to our customers.
To provide a challenging, rewarding and stable working environment for our staff.

Culture
The Culture of the Company has developed by:
"Implementing strategies that focus on the optimum use of human resources and staff development, within a fair and ethical workplace, in order to ensure success for both the individual and organization"
 

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